Interview We Heart Entrepreneurs

Interview We Heart Entrepreneurs

Article as it appeared in We Heart Entrepreneurs.

interview Jannine Jackson founder leading together

Leading Together is a perfect place for growing people and organisations. This is because; at Learning Together you will be guided to find your authentic leadership style. Interestingly they use horses for their workshops and learning is based on emotional intelligence. Recently we interviewed the founder of Leading Together, Jannine Jackson about her journey.

Her ideas are inspiring and motivational. As a female entrepreneur, she shared about the challenges she faced in her entrepreneur journey together with advice to emerging entrepreneurs. Read our interview with Jannine Jackson to find out how she has been successful!

1. Hello! Can you please tell us about yourself?

I am a woman who has many roles as a CEO, an entrepreneur, a professional fundraiser, a mother, a leadership coach, an equine-assisted learning facilitator, and a horse trainer.

For as long as I can remember I have always wanted to find a way to help people and somehow make the world a better place.   As a child and young adult, I experienced a lot of personal trauma.  I was bullied as a child.  I didn’t have a stable family upbringing and then in my late teens, I experienced intense grief and loss, losing way too many family members in a very short period of time.  These events helped me in developing an understanding of the importance of compassion.  Everyone has a story and everyone has some trauma that they carry which has shaped the way they look at the world.

For the last 20 years, I have been living my purpose by working in across a number of leadership roles in the non-profit sector to change lives.  I have been a highly successful change agent growing organisations, often in areas that others thought were too hard. I have won international awards, dined with royalty and Prime Ministers but nothing beats those profound moments where a simple act of kindness can literally save a young life.

I guess on the other side of the coin I have also seen the worst that humankind can offer. The devastation and ripple effect that trauma can cause is also something that intrinsically motivates me.  During my working career, I have also seen extremely toxic workplaces, experienced sexual harassment. I understand the lasting damage that workplace bullying can do, I have seen it cause suicidal thoughts, lead to physical manifestations, and ongoing severe mental health problems.

These moments have really crystalized what type of leader I am and how I try to influence others to lead.  It is critical to have business acumen holding people accountable for performance and success but we need to see the people working with us not as commodities that are all replaceable but as incredibly valuable human beings.  I believe that everyone is trying to be their best with what they have been given.  It’s simply a matter of uncovering their purpose and finding tools and skills to help them shine.

So in the last 10 years, I started to bring horses into my life, I think this was my way of trying to heal and feel better.  But what I attracted were horses with issues.  I soon realised that owning a horse with issues is a dangerous proposition and I needed help to find a way to pursue my passion.

When I started working with a problem horse what I learned was that in order to make him a better horse I needed work on me.  What I accidentally stumbled upon was through training horses I became a better mother, wife, and leader.  I learned how to be patient, remove my judgment, how to be present, be in the moment, reduce my anxiety, start to see the world through their lens.  My empathy, compassion, self-awareness, self-control, what I began to become aware of was I was working on all of my emotional intelligence abilities without realising.  In helping horses I learned how to be a better human.  The more I learned about understanding horses the greater the insights I got about leading people.  And so the journey started.

2. Why did you decide to launch Leading Together? What inspired you?

I was approached and asked if I could run a horse leadership session for a group of senior corporate executives.  Someone had heard of something similar in the United States and asked me if I could run a session.  “Sure,” I said not knowing that this one session would completely change everything for me and those who attended.

Then this little idea just took a life of its own.  Before I knew it my first session started with 7 people in the round yard with my horse.

What I didn’t expect was the most profound learnings for those 7 people.  These are just some of their feedback relating back to their experience and how lasting the change was in them even months later.

I realised that I am always jumping in and being first.  This didn’t allow me any additional time to observation to learn.  In trying to understand how to get it right and be the best at it that I didn’t try and be as present. My focus was on getting it right.  I have been practicing patience and not rushing everything.”

“It was understanding the vulnerability of a close connection and being present with myself.  I learned how to be more self-aware about being present in the room. I left feeling focused and happy, with purpose and lowered the anxiety and the feeling has lasted

“This made me think about how to influence the other decision-makers so they get what’s going on. Thoroughly enjoyed the session.  I had so much energy for days after the session it was so inspiring.”

“Powerful and relatable, giving you the know-how to deal with other people and your team.  My confidence improved as a leader, I have done lots of thinking about the session afterward and still got more days later because it influences how you lead.”

Love it so much there were practical tips on what to do.  I could use straight away.  Being present and how you are feeling in the moment.  Made me understand how to relate your behaviours to moods. Highly recommend it.  It gave me confidence – about being present and shifting my emotions.  I was able to apply the experience immediately and improved confidence”

It’s a bio-feedback mechanism with a horse about your self-efficacy.  My learning from the session was I understood how to be up with intensity but with clear direction and focus.”

“I started with a fear of failure and feeling competitive.  My ego meant I didn’t want to be the person who couldn’t do it.  It was a new and different experience, I don’t have anything to do with horses so was intimidated and scared.  I felt vulnerable and way outside my comfort zone.  The connection I got was so refreshing and a great way to build a shared experience.  It was a completely new context to make the unconscious thoughts into a competence.”

“It was feeling like a pressurised situation where you go to a feeling of threat and try to make it about me. But then learning how to make it not about me and about being in control.  The experience connected a lot of dots and good personal values.  Its things we should be working on every day and when you have mastered it in one situation doesn’t mean you have it secure.” 

“It is an effective coaching and leadership tool.  It improved my relationship with my daughter.  I become more self-aware of my behaviour towards her.  I have been making a conscious effect and our relationship has changed.”

3. Your workshops involve learner-based educational experience with horses. What is the idea behind this concept?

It is honestly the best leadership training available.  Consistently leaders will tell me they learnt more about leadership in a couple of hours with a horse trainer and leadership coach than anything else they have done.

My insights into why this works so well are as a leader we need to understand how to use our soft skills or our emotional intelligence.  People don’t always tell you the truth they often tell you what you want to hear.  Horses don’t lie.  As prey animals, their senses are heightened and they feedback immediately how you are at that moment.

So as we learn to be present, lead with intent, and use our physicality to relate our messages horses will tell us if we are being congruent or not.  As you learn to relax and lead with confidence horses will engage and reward your behaviour regardless if you are CEO or a 10-year-old kid.  Empathy, body language, calm assertive confidence, self-awareness, self-control, and reducing our anxiety are all things we can learn.  These skills are required to motivate and engage and inspire teams but are not taught

It is like a try to be bodybuilder from a textbook.  You can read how to be a great bodybuilder but unless you physically lift the weights you are not going to be a bodybuilder.  The same is true for the skills required for leadership.  You can read all the textbooks but unless you experience what it feels like to be empathetic or what it feels like when you are controlling your emotions then you cant master the skill.  Horses are incredible teachers when we are being authentic to ourselves they immediately acknowledge and reward.

Management and being a boss are different to the skills of being a leader.  We are often taught the practical aspects of our roles and how to manage tasks rather than lead people.

4. Can you explain the ways you can help your clients?

We teach people to find their authentic leadership style.  So that they can feel confident and comfortable leading others.  It’s about uncovering their own truth and what may be holding them back.  Everyone has their own unique “aha” moments every time they come whether that is for one session or a whole 8-week program they walk away with tangible practical lessons for them.

5. With other leadership and coaching programs available, what makes Leading Together unique? How are your services different from its competitors?

Using a horse cuts through so much “stuff”.  Leaders often have to put on a brave face and lie to those around you.  Or the fake it until you make it.  Be positive and motivate everyone else regardless of what is going on for you.  However, “you can’t bullshit a horse”  authenticity matters to a horse. As prey animals, horses are incredibly sensitive to your motions and emotions. They respond to how you show up at that exact moment.  They don’t hold a grudge and forgive immediately.  So when you are with them and being genuinely clear, confident, and comfortable in yourself and your role as a leader they will follow.  Horses like humans just want to feel safe.  Horses are to herds as people are to teams.  They want a clear and confident leader but it has to be genuine.

“Horses make you humble”, you cannot ignore a horse working with a 600-kilo animal reminds you to be present.  You need to park your ego at the gate. You need to be aware of what you’re doing (or not doing) as a leader and the impact you’re having on those around you.

“Horses want you to set the pace” – know where you’re going, how you’re going to get there, communicate it, and role-model it clearly. Once you have their trust, you don’t have to wait for the horse – they want you to lead.

6. Did you face any difficulties or challenges when you decide to launch Leading Together? As the Founder and as a female entrepreneur, how did you face the challenges?

So many challenges how do you juggle trying to start a business, and being judged as the face and person stepping forward.  What if I fail?  Or what if I succeed?  As a woman in leadership, I have always felt I needed to work twice as hard to be taken half as seriously.

Time management is the constant challenge of how to find the time to be the marketing person, being the website developer, be hands-on coaching, and sometimes accountant.  I think for me it is allowing myself the opportunities to be vulnerable and to learn.  And constantly being open to getting advice from those who have the experience find the topic expert and ask.

7. As a female entrepreneur, would you like to share some advice for others who want to become entrepreneurs?

You have to have a ridiculous belief in yourself.  So that you can block out the criticism.  Everyone is scared when you start something new.  This is not unique.  Somehow you have to feel the fear and do it anyway.  The one thing I continue to remember is the advice “the breakthrough always comes just after you want to give up”.  So when you get the days where it all seems too hard, and everything is at the toughest point,  it is in that moment that the smallest step forward might just be your large breakthrough moment, that could be  “your overnight success”

The other little reminder I have is grandmother telling me you will only regret the things you didn’t do. Not the things you did do.  So don’t die wondering.

We are sure that you enjoyed and inspired reading this interview with Jannine Jackson, founder of Leading Together. To connect with her check her website www.leadingtogether.net.au

Empathy the essential skill

Empathy the essential skill

Empathy the essential skill

Working from home means we need to adapt.  It can be great but it also has its challenges.  We need new skill sets that we may not have needed before.   The pandemic has meant we need to do and lead our teams differently.  Learning how to use empathy is the essential skill required in remote work.

The big change is we need more emotional intelligence.  The most important skill is improving our empathy.

Empathetic Small Talk

We need to develop our small talk… and make it count.  Pay attention to the individual and let them know it’s all about them.  Ask them a personal question, relate the question to something that matters to them.  Include family, friends, and pets.

Be visible

Turn on your camera and show up as a real person it allows you to be in a vulnerable space for each other.  Embrace it.  We get it is awkward but this is the new world so we need to find ways to make it work.  Make sure it is a presentable space, so please don’t have your dirty laundry in the background.  Way too vulnerable.

Vulnerable leadership

It is ok not to know when the pandemic will end.  You can say I don’t have all your answers.  Also, I take the time to acknowledge how that feels for someone who wants to be reassured at that time.   Everyone has their own challenges that are unique to them.  Answers are not always required.

Create a different routine

Everyone finds comfort in their predictable routines so create them.  Find new ways to create a rhythm whether that is a phone call to check in personally, or team meetings, or even small tasks.

Find a way to relate to your staff to show up and show you care in a way that matters to them.  Empathy matters now, but remember the pandemic won’t last forever.

Meaning of Leadership

Meaning of Leadership

Leadership The Real Meaning

Have you ever wondered what is the meaning of leadership? You don’t have to look it up in a
dictionary. The meaning is in the word itself. If we look closely leadership consist of three words.
Leader, lead, ship. A leader is a person who leads a ship. A ship can be a certain company, a house,
or a country. People argue that some people are born leaders, but it has been proven many times
that leadership is not a trait that we inherit, it is a skill that can be learned.

A handyman has tools to help him do his work, a doctor has medical instruments to help him
perform surgery. So, does a leader have certain tools or skills that can help him do a better job?
You will love the following analogy if you are a marvel fan. Every superhero in avengers has some
sort of tool to help him do their task. Thor has a hammer; Cap has a shield and hulk gets angry
(we all have this ability). So, you and I are not less than any superhero. The difference is that they
fight aliens trying to invade earth, we try to fight the daily challenges that life throws at us. So, in
order to fight these challenges, we need to have some sort of tools that can help us.

Leadership Skills

These skills or tools are listening, empathy, emotional intelligence, creativity, and service
mindedness. Now if you are in a leadership position you must have these skills or as it is called
soft skills. People generally overlook these things and don’t learn them because they think they
don’t matter. But let me tell you these are equally as important as creating those balance sheets
and marketing campaigns.

The smartest leaders are the ones that go around and ask for everyone’s advice; they don’t
underestimate anyone. This points towards the first soft skill listening. Yes, you are right, listening
is the first skill that you need to master if you desire to lead. All of us have the ability to solve our
problems if anyone just listens to us. Listening can help you get what you want, without you even
asking for it. Even if you don’t want to become a leader, having a habit of listening will take you
a long way.

Another soft skill that a leader needs to have in his arsenal is empathy. Empathy means being
able to understand the needs of others. It means you’re aware of their feelings and their thinking.
A leader cannot build a team without empathy. So, a leader needs to see things from another
person’s perspective. This will help a leader make the right decisions.

Emotional intelligence is the ability to understand, use, and manage your own emotions in
positive ways to relieve stress, communicate effectively, empathize with others, overcome
challenges, and defuse conflict. Emotional intelligence can help a leader in dealing with difficult
people and situations. If a leader gets discouraged or tensed in a difficult situation then his team
will also lose hope. So, a leader has to have control over his emotions in order to lead.

How Can I Help You Win?

Now we come to the last soft skill that a leader needs to possess it is called service
mindedness. The job of the leader is not to be in charge of the people, the real job of a leader is
to take care of those in their charge. The leader should not say to his team how can you help me
win, but instead the leader should say “How can I help you win?”

So, if this inspired you, the next time you are in a position to lead. Do it with full courage and
confidence in yourself. Leadership is rewarding but it is twice as challenging as it looks. People
will not have faith in you unless you first have faith in yourself. Instead of telling your team how
it’s done, show them how it’s done.

Respect for leadership is radically shifting

Respect for leadership is radically shifting

Respect for leadership is radically shifting

My experience growing up was children were “to been seen and not heard.”  We were taught to respect our elders. Authority was something to be revered and definitely not questioned. When you are bought up in a house where parenting technics consisted of phrases like “because I said so” and “do as I say not as I do”. I understood the wooden spoon was a real threat. You genuinely believe that anyone who has authority is something or someone to fear.  Principals and teachers were still allowed to give you the cane. In growing up in this era physical punishment is a legitimate tool and in some cases the only tool. You believe that hierarchical structures are the real authority.  Teachers all had Mr or Mrs no one had a first name and friends of the family were Aunts and Uncles.  Positions of power demanded respect regardless of their behaviours. So when my title stated that I was a manager I wholeheartedly believed that I needed to be respected because I had a position title. I thought management was something that should be feared. I reflect now on how much times have changed.

Respect for leadership is now earned

We now expect leaders to be questioned about their decisions. Leaders are held to a higher moral standard because they are a leader.  Workplaces are now being asked to do more for staff than simply provide a paycheque.  It is an environment where employees are asking more about leadership than ever before.

So it’s no wonder that “75% of careers are derailed for reasons related to emotional competencies, including the inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change or elicit trust”.  -Center for Creative

As the world continues to go through yet another crisis we need to support people in leadership to develop their emotional competencies.  Poor leadership can do more than increase staff turnover or poor productivity.  You can have a lasting impact on someone’s life. So as we learn more and know better we need to do better.  Invest in your leaders and emerging leaders to understand how to be effective people managers.  As leaders develop their own authentic people skills their respect for leadership changes as well. The more you develop your skills in emotional intelligence, it can change your workplace, your culture, but also other important relationships around you.

Emotional Intelligence an essential skill for leaders

Emotional Intelligence an essential skill for leaders

Emotional intelligence workshops with horses.  Sounds like a crazy idea for leadership but it works.  Now that emotional intelligence is an essential skill in leadership and the most sought after skill.  It is something we all need to learn and master to become effective leaders. 

What is emotional intelligence?

Emotional intelligence is simply put the ability to control your emotions and others in the present moment.  It sounds simple but has a number of key factors.  According to Daniel Goleman,

  • Self-awareness.
  • Self-regulation.
  • Motivation.
  • Empathy.
  • Social skills.

Why is it important?

Developing emotional intelligence is the one factor that will make you successful in almost every area of your life.  At a professional level is the one factor that sets high performing leaders above others.  At a personal level, it means your relationships around you will feel more connected.  Allows for improved communication skills and increases your resilience.  It turns out it is one of the most important life skills and increases your chances of success in every area of your life.

Can it be learnt?

Emotional intelligence is something you can learn.  However, I believe it is something you need to experience it to understand it.  Staying curious and responding appropriately to what is happening around you.  Emotional intelligence is a skill that is challenging to learn from a book.  Yes, you can get an understanding of the theory but until you practice it in real life you don’t know how to use it.  It is a bit like trying to be a bodybuilder from a textbook.  You can learn the theory but unless you lift the weights and practice you can’t develop those muscles.

Why does it matter to leadership?

Leaders without emotional intelligence can be very costly to any organisation. 

All of us at some points in our career have worked for a manager we didn’t like and/or didn’t like us.  We may have felt that they were unreasonable, not fair or at the extreme end they were a bully.  These are all feelings of no connection or low emotional intelligence.

Leaders and managers with high emotional intelligence generally will have staff that want to come to work. They will have staff that will often feel heard and respected.  A team that is motivated with less technical abilities will always outperform a highly skilled team going through the motions.  So if this is the case why is emotional intelligence not taught?

We have all read the leadership textbooks talking through different models of leadership.  As a leader, your leadership style should move change and respond to what is happening around you.  If you only have one style you are still in the manager phase and each skill takes time to learn and develop. 

There are many documented styles of leadership;

  1. Autocratic – commander style
  2. Bureaucratic – administrator style
  3. Charismatic – the charmer
  4. Democratic – the motivator
  5. Laissez-Faire – the delegator
  6. Servant –the steward
  7. Transactional – the standardiser
  8. Transformational – the inspirer

A leader who has developed their emotional intelligence will be able to transition through many different types of leadership style.  They move and flex with the situation and may actually manage each person in their team with a different technique. 

I accidentally found out through training horses that I was strengthening and developing my emotional intelligence in all aspects of my life.  I found that incredible horse trainers who were rehabilitating troubled horses all had high levels of emotional intelligence.  It was their empathy, self-regulation, and incredible awareness level.  It almost felt like a heightened sense.  This started my curiosity and openness to explore why it felt better.  I felt like I was being genuine with relationships and with my leadership.  It was a light bulb moment and realised I can also help others to understand and engage with it. 

That is how I started developing emotional intelligence workshops with my horses. 

You don’t need to be a horse person to gain something from the workshops.  It is made for people who have little to no experience with horses, and even those who have lots of experience will also gain some personal insights. 

If sounds like something you might want to try then get in touch