Dani Lombard, is an amazing leader. This Leadership Whisperer Podcast episode was fun and a little embarrassing for me, Dani has put the challenge out of her interviewing me. So stay tuned for the next episode.
Dani is full of insights and very different from some of our previous guests. If you are interested in understanding what it takes to be an entrepreneur and still smile at the end of the day this is one episode you are not going to want to miss. She is an international PR veteran with over 20 years of experience in running campaigns and making brands shine.
Dani is an incredible entrepreneur, starting her own PR agency Dani Lombard Public Relations when she was just 28. Since then, her company merged with a Melbourne agency, taking on the same name – Soda Communications.
Running her own agency, she has learned a lot about running a business and motivating teams.
What is Dani’s insight into what is leadership?
Good leaders care.
Leadership is hard to describe but you know when see it and you feel it when you are around a good leader. Behaving and acting in way that inspires the people around you to be better. In addition it is some one who is good at creating a strong community.
You will want to listen to this episode to find out more about what Dani thinks about leadership. Shares her personal stories about meeting Richard Branson. She shares her vulnerability in talking about managing people and the reality of how hard it actually is, and it is an ongoing challenge.
What it is like to be a woman in leadership and the trap of falling into feeling like you need to appear powerful adopting those masculine traits.
In this interview, she also talks about not taking yourself too seriously.
Dani’s recommended reading list
Culture Fix , How to create a great place to work, by Colin D Ellis
Peter Griffith talks live with Leadership Whisperer
Peter Griffith is an exceptional leader and mentor. He is a brilliant facilitator and has an impressive background in strategy, leadership and coaching. For almost 20 years he has specialized in unlocking the winning potential of organizations and individuals, particularly in customer experience, sales and service, and leader-led culture change.
He is a brilliant facilitator and incredibly generous with his time and expertise. He has an impressive background in strategy. leadership and coaching. His insights and experience are always motivating and inspiring. As a leadership coach he has the perfect balance of helping you extract you
Peter’s insight into what is leadership?
Leadership is about finding good answers to tough questions. If you can crystalize the problem by asking the right questions you can find the solutions.
Listen to this episode to find out more about what Peter thinks about leadership.
In this podcasts he talks a little about The Grey Scale Most leaders have darker, less desirable aspects of their personality which, left unknown and unchecked, have the potential to derail them. The GreyScale Test ™ examines dark personality traits that contribute to highly effective leadership or pose a risk.
Embarrassing I reflect back on when I starting managing staff I was terrible, I was a shit boss. I had no idea what I was doing.
I know I just wanted people to do what I told them just because I said so. There was no buying into the vision or understanding their motivations. Even making sure you leave your stuff at the door.
We have all had bosses like it. I made sure there was enough fear so that staff wouldn’t question my authority.
I thought I had to be more “authoritative” than the person next to me. If I was in control so people just needed to do as I said. There was no “win-win” it was my way or the highway. I look back now and shudder. I honestly didn’t know there was any other way. All the managers I had worked for up to that point were very results-driven. If you didn’t reach your numbers, you were marched into the office to justify your job. Fear was how you got people to do their job. I had no role models to learn how to lead or how to mentor someone. However, here I am now more than 20 years later, I have learned how to manage in a way that is more authentic to me and it works!
You don’t have to be a shit boss developing emotional intelligence matters.
What is emotional intelligence?
Emotional intelligence is simply put the ability to control your emotions and others in the present moment. It sounds simple but has a number of key factors. According to Daniel Goleman,
Self-awareness.
Self-regulation.
Motivation.
Empathy.
Social skills.
Why is it important?
Developing emotional intelligence is the one factor that will make you successful in almost every area of your life. At a professional level is the one factor that sets high-performing leaders above others. On a personal level, it means your relationships around you will feel more connected. Allows for improved communication skills and increases your resilience. It turns out it is one of the most important life skills and increases your chances of success in every area of your life.
I have learned how to coach teams into high performance staff that want to come to work. Wow, they even laugh. They are self-motivated and managed with compassion and outcomes. It is possible to enjoy your job.
Your Beliefs Shape Your Life So You Better Choose Them Wisely.
A lot of people think that their beliefs are like clothes. They really don’t have much choice in the matter. They just walk up to their closet, pick out what’s there, wear it, and move on to the next set of clothes the next day.
If that is you, your attitude towards your beliefs could be limiting your life. It would come as no surprise that you are not living your life to your fullest potential. Whether this means enjoying the best job, making the most money in your field, enjoying the best relationships, or looking physically fit, beliefs play a major role in your life. No matter how clueless you are about its role, beliefs will continue to remain important in your life.
Where Do Beliefs Draw Their Power?
Beliefs are like glasses. Depending on the grade of your glasses, the world may look crystal clear or it may look very fuzzy and you might even have a nasty headache when using glasses that have the wrong grade.
Beliefs work the same way. When you perceive reality, and I’m talking about the things that you can see, hear, touch, taste, and smell, they have to be filtered by something in your head. This is called your belief system. It’s your lens, through which you look at the world. So many things can change your lens, your past, trauma, culture all influence your beliefs.
When you filter this information, you give it meaning. You give it color. You give it a certain slant or angle. What do you think happens next? Your analysis of the things that you choose to perceive impacts the things you say, the things you do, and the things you feel about yourself and the rest of the world.
In other words, this is important stuff but the problem is a lot of people think that since they think a certain way that this is reality. They confuse objective reality, which everyone could agree with, with their own subjective take on the things that they perceive.
Also, other people excuse their own warped way of perceiving reality by saying that that’s just who they are or it’s part of their personality. How dare people question them!
Beliefs are chosen. Just as you can choose your clothes, you can choose your beliefs. I’m not saying that it’s easy. After all, beliefs do become habitual after a while. You don’t hang onto a belief system because it is just flat-out wrong and harms you. There’s something about the belief system that you have chosen that gives you enough benefits for it to be worth hanging onto.
Limiting Beliefs
It’s like wearing really raggedy shoes. You probably have really old shoes in your home. They look nasty and they could even smell like a rat died in them but, for whatever reason, you like wearing those shoes because they’re comfortable. You know that they don’t look the best; they don’t perform all that well but you prefer their comfort. They do well enough and serve you well enough so you keep them around and you use them day to day.
The same applies to your beliefs. There are many belief systems that have simply outlived their purpose or usefulness. It’s important for us to take a long, hard look at our beliefs and ask ourselves some hard questions. Otherwise, we will be living far below our potential. We would continue to look at reality with tools that really don’t serve us. That’s a tragedy.
When you become aware of your beliefs and are conscious of your lens you are looking at the world through you have a chance to change them. Emotional Intelligence could be a way to change your limiting beliefs that shape your life.
There are so many leadership lessons in the Wizard of Oz. I thought I would share some. Recently I went to an end of the year competition with my riding club and one of the events is the fancy dress competition. I went with a Wizard of Oz theme. It is usually heavily contested and this year I went dressed as Dorothy and my horse was the Cowardly Lion. Which is why I began thinking about the deep morals and life lessons in the story.
Vision
Every good leader needs a vision and a plan. Simply put: a strategy. The Yellow Brick Road is an easy to follow strategy so regardless of who your team is they can step on the path with you and know where you are going.
“It’s always best to start at the beginning. And all you do is follow the Yellow Brick Road.”
– Glinda the Good Witch of Oz
Courage
Courage requires those in a leadership role to step up when it seems too hard for others. As leaders, most things that make it to your desk are too complex for others or have no clear answer. Making brave decisions requires courage. Courage is also required when you are the one that needs to bring conviction and enthusiasm when you are having a bad day.
“Courage! What makes a king out of a slave? Courage! What have they got that I ain’t got? ” – Cowardly Lion
Courage doesn’t mean being frightened. Courage is about being scared and showing up anyway.
Dorothy: Weren’t you frightened?
Wizard of Oz: Frightened? Child, you’re talking to a man who’s laughed in the face of death, sneered at doom, and chuckled at catastrophe… I was petrified.
Relationships Matter
When we are managing staff or trying to influence others, they will not seek out your advice because of how much you know, but, because of how much you care. Show people you are genuinely interested in them and their success and they will show respect. Relationships with those around you matter.
“A heart is not judged by how much you love, but by how much you are loved by others.” – The Wonderful Wizard of Oz
Experience
Experience counts. Wisdom often comes from our greatest mistakes not from our greatest successes. So don’t discount those around you who have failed. They are often the greatest teachers. Wisdom and experience can be your own, but in leadership, hire people smarter than you and be brave enough to say “I don’t know”.
“A baby has brains, but it doesn’t know much. Experience is the only thing that brings knowledge, and the longer you are on earth the more experience you are sure to get.” – The Wonderful Wizard of Oz
Uncertainty and Change
The tornado could represent several major disruptions. It is the winds of change and things happen outside of our control. 2020 has been a perfect illustration of chaos and significant upheaval. How many of us have felt that discomfort, had to pivot, and had to find new ways to operate outside our comfort zone. We need to learn to embrace change, challenges and uncertainty. They will be there regardless and we need to view them as opportunities.
“Toto, I’ve a feeling we’re not in Kansas anymore.” – Dorothy.
Communication
Clear communication is critical because if we explain our vision in a way that others can engage with we have no one on our path. Communication is critical but it also requires active listening. To persuade others, you need to hear them first.
Dorothy: How can you talk, if you haven’t got a brain?
The Scarecrow: I don’t know. But, some people without brains do an awful lot of talking, don’t they?
Heart Led
The Tin Man shows us how to have a heart and have compassion. Leaders need to have a heart and be emotionally engaged with their staff, customers and their organisation. If you can learn to express how you feel authentically, it shows you care. It will attract and motivate others who want to work for you and want to care too. No one wants to work for a cold heartless boss.
“I shall take the heart. For brains do not make one happy, and happiness is the best thing in the world”. – Tin Man
“You people with hearts, have something to guide you, and need never do wrong; but I have no heart, and so I must be very careful”. – Tin Man
We are in this together
Team Diversity
A lion, a tin man, a scarecrow and a dog? All had their strengths and weakness. It is valuing all team members for what they can offer at different times.
“It’s not where you go, its who you meet along the way” – Wizard of Oz
Power and Leadership
There is a difference between power and leadership. We have all come across people in power who do not have leadership skills. Where those skills lack they often resort to power to get others to do what they want. When you pull back the curtain on them they are scared and confused.
“I am Oz, the Great and Terrible,” said the little man, in a trembling voice, “but don’t strike me—please don’t!—and I’ll do anything you want me to.” – The Wonderful Wizard of Oz
Self Care
As leaders, we need to value ourselves in the journey and take time to look after our selves as well. Often we have the answers but get burned out and exhausted. Value yourself and your experience and you will find your own ruby slippers to guide you home.
“You’ve always had the power, my dear, you just had to learn it for yourself.” – Glinda the Good Witch
“There is no place like home”
You as a leader also need to do what makes you happy and feeds your soul. Sometimes that is right in front of you and don’t forget to value your family and your personal time and space.
“If I ever go looking for my heart’s desire again, I won’t look any further than my own back yard. Because if it isn’t there, I never really lost it, to begin with! Is that right? – Dorothy.
There are so many life and leadership lessons in the Wizard of Oz. I found so many that I found it hard to narrow it to 10. The one lesson I have learned in 2020 is self-care. I need to remind myself, “There is no place like home” and the ruby red shoes will always have pride of place on my feet.